A complete telecommunications solution
The IP Office is one of the most popular telephone systems in the UK, you can start with just a few extensions and scale up all the way to 3000 user connected to a single system. It can be deployed onsite as a traditional phone system, in a data centre (in the cloud) or a combination of the two (a hybrid deployment).
The system is simple to deploy and administer, cost effective with SIP or traditional ISDN/analogue trunks (available from Extera or your current provider)
The IP Office is a complete telephone system / unified communication platform, supporting normal telephony, home and mobile workers, tele-workers, multiple call centre solutions (IPOCC – IP Office Contact Centre / Contact Centre Select and numerous 3rd party applications including predictive/progressive diallers), workforce optimisation, instant messaging and presence, outlook integration.
There is simply too much to list here so please call for more information!
Extera have been around since 2001 and have committed a significant investment in the Avaya IP Office product set. All of our sales and engineering staff are Avaya Certified and we are Avaya Silver Partners (based on certifications, customer satisfaction and sales)
We have glowing references from small/micro businesses with only a couple of extensions, and similarly from customers with many hundreds of users across multiple sites. Whatever size of company we are sure you will delighted in selecting Extera.
Our attrition rate is remarkably low which is testament to the excellent customer service our clients recieve.
No you don’t! We can supply the complete solution for you which removes the ‘nothing wrong with the line, get the phone system checked!’ answers we often hear from line providers. By putting everything with use phone lines, internet access and SIP trunks you know you only have a single supplier to deal with simplifying your life.
Traditional phone lines will be installed and supported by Openreach, just the same as if BT Retail where to order them for your, we have access to the same systems and engineering diary, just with our customer service!
Analogue or ISDN lines, SIP trunks, ADSL Broadband, Fibre Broadband, dedicated leased lines or MPLS multisite WAN’s, whatever you need we can supply the complete communications solution.
Call today to discuss your requirements
If your door phone connects to a normal extension/Plain Old Telephone line or SIP then yes we can connect to it. If you have a different door phone, please contact us to check compatibility.
The IP Office is a versatile phone system, it can be installed as a traditional on-site system, a hosted system with everything in a data centre or even as a hybrid system with call server in a data centre and a local gateway on site to connect your legacy lines and analogue devices.
Call us to discuss your requirements
Payment is usually split across a deposit and payment upon completion of the installation. However we do have leasing options available – subject to status.